Terms of service

WEBSITE USE

Any information or personal data provided by users will be processed in accordance with the terms and conditions of the Privacy Policy. By accessing www.smartoptics.es, the User consents to the processing of their information and data and declares that all information or data provided are true and accurate.

The pages that make up this website are public, unrestricted, and free of charge.

The User must use the Website in accordance with the law, moral standards, generally accepted good conduct, and public order. Thus, the owner of this Website will not assume any responsibility derived from the misuse, improper, incorrect, or illegal use of the website and/or its content.

Neither will it assume any responsibility regarding connection problems or viruses that may arise as a consequence of the inherent risks of connecting to and browsing the Internet.

The CUSTOMER voluntarily accesses this website. Accessing and browsing this website implies acceptance and understanding of the legal notices and terms conditions contained herein.

Mere access to this website does not imply any type of commercial relationship between SmartOptics, SL and the CUSTOMER.

SmartOptics, SL reserves the right to modify the conditions for access and the contents of the Website whenever it deems appropriate and without prior notice.

As a CUSTOMER, when you use this website to make an enquiry or place an order, you agree to:

  • Use this Website only to make enquiries and legally valid purchases.
  • Not make any false or fraudulent order. If it could reasonably be considered that an order of this nature has been made, we will be authorised to cancel it and inform the relevant authorities.
  • Provide us with your email address, postal address, and/or other contact information truthfully and accurately. Additionally, you agree that we may use this information to contact you if necessary.

If you do not provide us with all the information we need, we will not be able to process your order.

By placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to enter into a contract.

It is necessary to register on the website in order to purchase our products. This can be done in two ways: by creating a permanent user account, or by purchasing as a guest.

SmartOptics, SL informs you that, as a permanently registered user, you will have access to your orders, invoices, order tracking, and be able to modify your data. The passwords you create as a registered user will be used to access the services provided via the website.

As a CUSTOMER, you are responsible for storing said passwords in the strictest, absolute confidentiality, thereby assuming any damages or consequences of any kind which may arise from disclosing said passwords. For security reasons, you can modify the password for access to the services linked to the website at any time. Moreover, you agree to notify SmartOptics, SL immediately of any unauthorised use of your password, as well as any access to it by unauthorised third parties.

If you forget your password, the process for recovering it is very simple: At the bottom of the website homepage, head to the user area and click on "Reset Password". You will then be sent an email containing your password, which you can change at any time.

INTELLECTUAL AND INDUSTRIAL PROPERTY

This website is owned by SmartOptics, SL. The intellectual property rights and the rights to operate and reproduce this website, its pages, screens, the information contained therein, their appearance and design, as well as any links ("hyperlinks") from it to other websites of any subsidiary of SmartOptics, SL are the exclusive property of the latter, unless expressly specified otherwise. Any name, photograph, image, graphic, source code for programming, design, and/or logo, as well as any product, brand, or service offered and reflected on this website, is duly protected by industrial and intellectual property rights and is a duly registered trademark of SmartOptics, SL, its subsidiaries, or third parties, in which case, SmartOptics, SL is a legitimate distributor and/or licensee. Any improper use of these features by persons other than their legitimate owner, without the express and unequivocal consent of the latter, may be reported and prosecuted through any and all legal means allowed for in Spanish and/or EU law.

The intellectual property rights and trademarks of third parties are properly highlighted and must be observed by everyone who accesses this page. SmartOptics, SL will not be liable for any use that the User may make thereof, which is the sole responsibility of the User.

The contents of any page on this website may only be downloaded, copied or printed for personal and private use. It is forbidden to reproduce, transmit, modify or delete the information, content, or notices contained on this website without prior written consent from SmartOptics, SL.

The contents provided by SmartOptics, SL are subject to intellectual and industrial property rights and are the exclusive property of SmartOptics, SL or of the individuals or legal entities indicated. By purchasing a product or service, SmartOptics, SL does not grant the purchaser any rights of modification, use, reproduction, distribution or public communication thereof, which are reserved for SmartOptics, SL. The transfer of the aforementioned rights will require the prior written consent of their owner, meaning that the User cannot make said content available to third parties.

SmartOptics, SL has obtained the information and materials included on the website from sources considered to be reliable and, while reasonable measures have been taken to ensure that the information contained is correct, SmartOptics, SL cannot guarantee that said information is exact, complete, and updated at all times, and, consequently, it must not be relied on to be so. SmartOptics, SL expressly declines all responsibility for any errors or omissions in the information contained in the pages on this website.

SmartOptics, SL reserves the right to modify, suspend, delete or restrict the content of the website, links or the information obtained through it, without prior notice. Under no circumstances does SmartOptics, SL accept any responsibility as a result of the incorrect use that a user may make of either the information or services contained on this website.

In no case will SmartOptics, SL, its branches and/or work centres, its directors and/or attorneys, employees and, in general, any authorised personnel, be liable for any type of loss, damage, claims or expenses of any kind, whether they are caused, directly or indirectly, from the use and/or dissemination of the website or the information acquired or accessed by or through it, or from any computer viruses, operational failures, service interruptions, or line failures when using the website, either by direct connection, proxy or other means. This notice constitutes, for all legal purposes, a warning to any user that these possibilities and events may occur.

SmartOptics, SL accepts no responsibility for any external websites that can be accessed through links or for any other content made available to third parties. Any use of a link or access to a website other than this one is done of the User’s own free will and at their sole risk and responsibility. SmartOptics, SL does not endorse or guarantee any of the information obtained by or through a link, nor is it responsible for any loss, claim or damage derived from the use or misuse of a link, or from the information obtained through it, including other links or websites; from an interruption in service or access; or from an attempt to use or misuse a link, both when connecting to the SmartOptics, SL website and when using it to access information on other websites.

OUR RIGHT TO MODIFY THESE TERMS AND CONDITIONS

SmartOptics, SL reserves the right to review and modify these Terms and Conditions at any time.

However, the price and other conditions regarding the items and services requested will not be modified during the period of time between the Customer placing an order and us confirming acceptance of said order through the shipping confirmation email, unless we are obligated, by law or by decisions adopted by government bodies, to apply changes retroactively to our policies, terms and conditions, or privacy policy, in which case, the possible changes will also affect orders placed previously.